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  Frequently Asked Questions    
 
 
  What is KERRY KONNEXIONS REWARDS  
 
  KERRY KONNEXIONS REWARDS is designed to recognize and reward qualified loyal online bookers who make guestroom reservations at Kerry Hotel, Beijing at or www.kerryhotels.com using the KERRY KONNEXIONS REWARDS membership. The KERRY KONNEXIONS REWARDS membership comes with a unique member’s booker account ID to be used when making reservations. Earn reward points when the guestroom reservation made to the Hotel at Corporate, Public or Long Stay Rates with a member’s booker account ID have materialized. Accumulated reward points can be used to redeem attractive rewards online in KERRY KONNEXIONS REWARDS.  
 
 
  
  
1.    What is KERRY KONNEXIONS REWARDS
2.    Who can be a member?
3.    Are there different types of membership?
4.    What benefits do I get?
5.    How do I enroll in the membership programme?
6.    Will membership be at any cost to me?
7.    When do I receive my card?
8.    What should I do if I lose, misplace or damage my card?
9.    Does my membership expire?
10.    How do I make bookings online?
11.    How do I earn reward points?
12.    How do I check the summary of my reward points?
13.    Are my reward points transferable and do they expire?
14.    How do I redeem rewards with my reward points?
15.    What should I do if the reward I want is not available?
16.    If there is a change in my address or other personal details, who should I contact?
 
  
  
 
 
 
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